PLEASE READ THIS AGREEMENT CAREFULLY. THIS AGREEMENT GOVERNS YOUR USE OF THE WEBSITE AND OUR RADIOLOGY SECOND OPINION SERVICES. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT OR ANY REVISED VERSION OF THIS AGREEMENT, PLEASE DO NOT USE THIS WEBSITE OR OUR SERVICES.

Introduction

Expert-i Teleradiology Services (“Expert-i” “we” “us” or “our”) operate the website located at www.expert-i.com and other related websites with links to these Terms of Use (collectively “Site”). 

Through our Site, we offer second-opinion radiology reporting services directly to patients and caregivers who would like to get an extra interpretation of their radiology study to facilitate decision-making regarding individual health.

Second Opinion Service

The diagnostic image reads offered by expert-i are for the sole purpose of obtaining a 2nd opinion. It is your responsibility to obtain a primary report for your study, mostly presented by your scan center. You may not rely on the 2nd Opinion rendered by a Radiologist without consulting with your primary care physician or treating medical provider.

Expert-i does not practice any other specialty than radiology. Each Radiologist providing a 2nd Opinion on your diagnostic image through expert-i is an expert with massive professional experience in radiology.

All Radiologists on the Site hold professional licenses issued by the professional licensing boards in the country where they practice, hold doctoral degrees, and have undergone post-doctoral training. The 2nd Opinion is intended for care and diagnosis and cannot be used in any legal action or proceeding of any kind; including but not limited to medical malpractice, professional liability or worker’s compensation. You can report a complaint relating to services provided by a Radiologist by contacting the professional licensing board in the country where the services were given.

Site Content

None of the Site content should be considered as a medical advice or an endorsement, representation or warranty that any particular medication or treatment is safe, appropriate or effective for you.

Risks

In rare cases, information transmitted may not be sufficient such as poor resolution of images or incomplete data;

Delays in the rendering of the 2nd Opinion could occur due to failures of the electronic equipment;

In rare cases, a lack of access to all of your medical records may result in judgment errors;

Although the electronic systems we use will incorporate network and software security protocols to protect the privacy and security of health information, in rare instances, security protocols could fail, causing a breach of privacy of personal health information; or From time to time, Expert-i may update its website and technology, which may result in service interruption and system changes.

In the case that you selected a Radiologist with a subspecialty that may not be suitable for interpreting your particular study, then additional time may be required to render a 2nd Opinion.

Security

The Expert-i website has proper administrative, physical, electronic and managerial security measures in place to protect the loss, misuse and alteration of the information under our control. Expert-i employs strict security measures to safeguard on-line transactions; personal information is stored in a secured database.

HIPAA Compliance

Expert-i complies with the provisions of Health Insurance Portability and Accountability Act (HIPAA) of 1996.

Acknowledgment

By accepting these Terms of Use, you acknowledge that you understand and agree with the following:

You understand that you may expect a 2nd Opinion on your diagnostic image from the use of Expert-i teleradiology services, but that no results can be guaranteed or assured;

You understand that the laws that protect the privacy and security of health information apply to Expert-i, and have read and accepted Expert-i Privacy Policies;

You understand that Expert-i will provide radiology second opinion reporting services with your personal identifying information, medical images as well as medical and health information in order for the Radiologist to render a 2nd Opinion on your pre-existing image; You are fully responsible for payment whether insurance coverage is provided or not for the 2nd Opinion read.